Frequently Asked Questions:

Q1: What’s in the box？If I buy the wrong size, can I ask the seller for help?

A1: The package includes: 3 * Screen Protector, 2 * Camera Lens Protector, 5 * Wet Wipe, 5 * Dry Wipe, 5 * Dust Absorber. The screen protector and camera lens protector only compatible with iPhone 12 Pro Max 6.7″, not for iPhone 12 Mini 5.4″/iPhone 12 6.1″/iPhone 12 Pro 6.1″. If you bought the wrong size, you can send us a message through the Amazon Message Center, and we can replace the correct product or return the product for you.

Q2: The screen protector and camera lens protector are compatible with iphone 12 pro max 6.7″ any cases？

A2: Yes. We have conducted multiple case tests. Screen protectors and camera lens protectors both works with any iphone 12 pro max 6.7″ case as possible (except for special cases). If there are special circumstances, please send us a message and we will provide you with help and improvement.

Q3: How to send information to the seller? How to get after-sales service?

A3: When you receive the purchased goods, you have the seller information, and you can send the information to us through the Amazon Message Center. The product we offer includes 3 * screen protector and 2 * camera lens protector, if you damage one of them during use, you can remove the damaged one and replace it with a new one.

Q4: How can I remove the camera lens protector？

A4: Removing the camera lens protector is a very simple matter. You can using your fingers (or a credit card), slowly and carefully peel off the camera lens protector from one of the four corners. Please rest assured that your camera lens will not be damaged after removing the camera lens protector. (If you remove a damaged camera lens protector, please wear gloves to avoid any possible further damage or injury.)

Q5: Does the camera lens protector affect the photo quality? Can I take great photos with the flash？

A5: It will not affect. The camera lens protector uses augmented reality “seamless” fusion technology, with enhanced light transmission function, it can be 99.99% ensure the original quality of photos and videos.The camera lens protector has upgraded the “night circle” function, and the night shooting environment does not affect the flash. Even if you turn on the flash at night, you can still enjoy clear photos like the original camera.

Q6: Is the screen protector a full screen? The screen protector covers all the sensors and cameras in the notch of the screen. Will it affect the normal operation of the sensors and cameras？

A6: Yes, the screen protector is full screen, not notched, including covering the top notch area (except speakers of course). The edge-to-edge full-screen protection is designed to cover the edge of the phone as much as possible, so that the edge of the phone screen is not easily damaged, and provides more comprehensive protection for your phone. The screen protective film is an ultra-high-definition protective film, which will not affect the normal operation of the sensor and camera.

Q7: What are the characteristics of screen protector and camera lens protector?

A7: QHOHQ’s screen protector and camera lens protector have the following characteristics: sturdy 9H hardness (hardness level), anti-scratch, anti-fingerprint, anti-fouling, 2.5D rounded edges, no bubbles, ultra-thin high-definition (99.99% transparency) , Will provide the best protection for your phone against drops, collisions, scratches and normal wear and tear.